Hiring the right truck driver to get goods from A to B is extremely important for the success of your transport business. Choosing the right transport company in Perth comes down to a few deciding factors which need to be taken into account before signing on the dotted line.
Make Sure Drivers Are Fully Qualified
Qualified drivers should hold a full license and a permit which allows them to perform work with heavy goods.
Choose The Right Truck For The Job
There is a range of different trucks which can be used to transport all manner of goods. Some goods will require crane trucks for transportation, whilst others need heavy-duty trucks like low loader transport in Perth offered by Reef Group.
Goods may become damaged if they are transported with the incorrect type of truck, so this needs to be carefully considered in order to succeed.
Don’t Compromise On Price
Whilst it may be tempting to choose a transport company which offers services at bargain-basement rates, this tactic is often a mistake. Extremely low costs can be an indicator that the company does not do a professional job, which could cause goods to become damaged during transit. Higher costs can be an indication of good service.
Compare several companies before making a decision. Whatever is needed, whether that is low loader transport in Perth or crane transport, never sacrifice quality for cost.
Check The Quality Of The Trucks
If possible, it is always an excellent idea to check the quality of the trucks which will be used for transporting the goods. Make sure that the trucks being used are not old or in disrepair. If it looks like the trucks have seen better days, then it could be time to consider another company.
Monitor The Level Of Customer Service
Keep an eye on the quality of customer service prior to having goods transported. Companies which leave phone calls unanswered or are slow to answer emails should be avoided because this is a reflection on the type of service they provide overall. Good customer service is an indication that the company takes pride in its work and strives to offer the best service possible. Make sure that the contract is clearly written and that there are no hidden costs buried in small print.
Make Sure That Damage Insurance Is Included In The Service
Sometimes goods can become damaged or destroyed during transit. This is an extremely stressful situation and can be made worse if the company has no damage liability. When this happens, it may be necessary to settle the case in small claims court if the company will not pay compensation.
Always stipulate that damaged goods must be compensated for by the transport company. Having this agreement in place will ensure that any problems with damage can be resolved as quickly as possible.
Follow this guide to hiring the right truck driver so that transportation will be stress-free and efficient.