One of the most important jobs that a tech guy has is to purchase software that makes sense for their company. From the CEO’s office to the warehouse, there are a number of factors should all be considered when purchasing software.
Here are some specific points that you should think about when courting software vendors on behalf of your company.
Pick a provider with great customer service
When you purchase software for your business, it is vital that you align yourself with a company that will have your back every step of the way.
If you buy from a provider that is just looking to move units and nothing else, you’ll be out of luck when something goes wrong with your install, or when a bug occurs randomly.
On the other hand, if you find a vendor like My Choice Software that has chat support and other customer service capabilities, you’ll have experts at your beck and call should things go awry.
Weigh the program’s price against the value it provides
The job of the technology purchaser is to find software that will solve a business’ problems while costing the least amount of money possible.
Many program authors charge a premium price for their product, and while it might accomplish a specific task well, the steep cost nonetheless gives value seekers pause.
On the other hand, you should resist the temptation to buy cheap software on impulse, as the code in these is often amateurish and filled with bugs.
Be sure to comb through reviews and read between the lines before handing over your company’s black card. Also ensure that there is a trial period or money back guarantee, as this will allow you to return it should it not fit your needs.
Will the company provide timely fixes for bugs?
Even when you get a program that you are happy with, there is a decent chance you might still run into a glitch at some point down the line.
When it does happen, you’ll want a vendor that will step in and do what is necessary to fix the problem.
The difference between a company that deserves your business and one that should be avoided is their willingness to stand by their product. Keep this in mind when choosing where to spend your money.
Can the program be customized?
Another sign of software vendors that should be favored over others is their ability to tailor their products for use by different companies.
Many creators treat their products like a one-size-fits-all cap, expecting their customers to find ways to adapt their operations to the program that they have made.
However, other programs are made to be modified on the go, allowing companies in different sectors to use them in ways that make sense for their businesses.
Going with these vendors is preferable, as the alternative wastes time that could be spent being productive.
5) Can the program scale as your business grows?
How a program can change as your fledgling business increases in size is another important factor that you should be thinking about when choosing a piece of software.
Does a shipping program handle 10,000 units as well as 100 units? If it can, buy this product, as it will prevent redundant purchases a few years down the road.